We all know that unforeseen changes and circumstances can get in the way of an event, and now with the global pandemic of the Coronavirus, attendees, as well as an event planner in Hammonton, New Jersey, have to be more careful with their functions.
Event cancellations can happen to the best of us. However, if not done correctly, it can affect the image and integrity of your brand.
So, what should you do when you’re faced with this type of challenge? Here are a couple of tips from EXQUISITE EVENTS RESORT that should help you.
Communicate with your audience and stop selling tickets to your event. Your attendees are your number one priority; therefore, you must tell them as soon as you’ve come to a final decision.
Issue full refunds if you charged for tickets and start it quickly. You may also want to tell attendees to talk to their bank or credit card provider to check on the status of refunds.